Frequently Asked Questions

Village ordinance allows watering between the hours of 6-9 a.m. and 6-9 p.m. on even-numbered days for residences with even-numbered addresses, and on odd-numbered days for residences with odd-numbered addresses. Newly installed sod and seed may be watered during the first ten (10) days after installation. Water from the Village water distribution system may be used for watering of the newly installed sod or seed for up to eight (8) hours per day. After the first 10 days the even/odd day and hourly time restrictions will apply.

No, Village Ordinance does not allow a reduction of the sewer bill for water used for irrigation.

Hydrant flushing is usually performed in the fall of each year. Signs are placed at entrances to subdivisions before flushing. Customers may want to delay laundering clothing until the lines are clear.

• Channahon East (customers east of Interstate 55) is 15 grains per gallon.
• Channahon West (customers west of Interstate 55) is 18 to 20 grains per gallon. 

Your County Health Department can answer most questions. They can also provide a layout of your system if they have it on file. 

• The phone number for the Will County Health Department is 815-727-8490.
• The phone number for the Grundy County Health Department is 815-941-3113.

When air enters the water, it will appear milky. Fill a glass with water let it sit. After a few minutes, the air will be gone. The air could be from the water main or a household water fixture aeration device.

This is called a precipitate. The mineral deposits in the water come out of the solution during freezing and are now on the bottom of the glass. This is a natural occurrence and the water is safe to drink.

1. Set the float to be at least as high as the perimeter tile (inlet to sump). 
2. Disconnect all downspouts that run directly into the ground and extend them above ground a minimum of 6-feet away from the foundation. 
3. Consider a backup pump and power supply.