Show All Answers

1. Who do I notify if a street light is out?

The Village maintains the aluminum street light poles, while ComEd maintains the concrete and wood poles. If your street light goes out, contact the Public Works Department by calling 815-467-6644. ComEd can be contacted by calling 1-800-334-7661.

2. What is the Village’s procedure for snow plowing?

All streets are plowed with two opening passes down the center so that residents and emergency vehicles can pass. After the snowfall, a full clean-up will be done on all the main streets, secondary streets, dead-end streets, and courts, in that order. Note: There is no parking on streets with more than 2 inches of snowfall.

3. What do I do if a snow plow has hit my mailbox?

Call the Public Works Department at 815-467-0853 or 815-467-6644. Damaged mailboxes will be repaired and/or replaced. If the post is damaged, the Village will issue a $50 reimbursement and the homeowner is responsible for the re-installation. Temporary mailboxes are furnished if the mailbox is damaged beyond use.

4. What can I do about my broken sidewalk?

Call the Public Works Department at 815-467-6644 to report the problem. Sidewalks that present a trip hazard will be programmed for replacement.